Culture is King
How would you describe the working environment or culture at your company? Better yet, how would your front line employees describe your company if given the chance to do so anonymously? If your...
View ArticleThe 50 Percent Factor: Why Executive Coaching Doesn’t Always Work
When CEOs or human resource professionals share their specific concerns about a leader who is experiencing challenges, their next question is always, “Do you think that coaching this individual will...
View ArticleMinimizing Brain Drain
Business is getting better. All the economic indicators are telling us that the economy is improving. From the lows of 2008, the stock market continues to rise, restoring the health of employees’...
View ArticleEmployee Engagement is NOT HR’s Issue
We recently had a conversation with a Senior VP of Human Resources who set a goal to conduct an Employee Engagement Survey. When we started to discuss her goals, she stated, “I have a challenge....
View ArticleEmployee Satisfaction is Overrated
For twenty-three years, we have conducted Employee Engagement Surveys. We have never conducted an Employee Satisfaction Survey. Why? We learned early on that you can have satisfied and happy employees...
View ArticleSometimes the Whistleblower is Right
There is a negative connotation surrounding the term whistleblower. Traditionally, when someone blows the whistle and exposes the negative actions of a leader or the deficiencies of a...
View ArticleWhy do CEOs Fail?
Although this statistic is not accurate for our clients, a widely cited study, The Leadership Gap, by the Center for Creative Leadership, estimated that nearly 40 percent of CEOs are fired within their...
View Article8 Signs of an Awesome Team Member
For over thirty three years, I have been an entrepreneur. Sometimes the thought of working for someone else will pop into my head and I ask myself scary questions, “Am I even employable? What kind of...
View Article10 Traits of a Great Executive Team
The success, or the failure, of an executive team can be felt throughout the organization. Strong teamwork and communication at the top, trickles down through all levels of management, to frontline...
View ArticleWhat Influences People to Change?
Oh, this is such a great question. Everyone reading this is most likely thinking of one employee or person in their life who is resistant to change. If you’ve ever had to fire an employee because of...
View ArticleSquelch Gossip in your Team
Whenever we bring diverse groups of people together to accomplish work, there is always potential for gossip. While occasional gossip may be an organizational reality, left unchecked, gossip can cause...
View ArticleAre you a Good Role Model?
Throughout our careers as consultants, we’ve coached many leaders who’ve struggled to build followership with either bosses, direct reports, or peers who don’t have a high level of respect for their...
View ArticleYour Customers Care About Your Employees (Almost As Much as You Do)
In the 90’s, customers demanded to know where your products were made to ensure they weren’t supporting a company that used sweatshops. In the early 2000’s, customers wanted to know how and with what...
View ArticleIs Your Work Environment Toxic?
Although I’ve been blessed with loving parents and a loving family, I have a friend who has a relationship with his parents and siblings that could be termed toxic. In fact, I would describe his...
View ArticleBridging the Gap in Multigenerational Communication
Our accountant pointed out an interesting bit of data related to our recent company phone bill: the youngest team member spent approximately 22 minutes on calls, and texted 1285 times, while the oldest...
View ArticleAvoiding the “Either-Or” Trap
A manager I’m coaching recently told me, “I can either do the job right and miss the deadline, or I can produce poor quality work and meet my boss’ deadline.” On a personal note, my youngest daughter,...
View ArticleHow to Build a Great Employer Brand
By Peter Stark and Amanda McDoulett (Marketing Coordinator) A New York Times article recently upheld the important role the family narrative plays in a healthy family. The term narrative refers to a...
View ArticleEffective Managers Do Things Differently
Eight Guiding Principles for Great Leadership Over the last twenty years, we have had the opportunity to work with thousands of managers. Some of these talented people seem to have one success after...
View ArticleHow Bad Bosses Kill Employee Engagement
If you’ve ever worked for a bad boss, you’ve probably uttered these famous words …. “I don’t get paid enough to put up with this crap!” Bad bosses destroy morale and employee engagement and, more often...
View ArticleIs Technology Undermining Your Ability to Be a Great Leader?
Technology brings us so many great things. It brings us the ability to access information quicker than we have ever done in the past. My daughter is studying the presidents in school so I asked her who...
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